Muchat is powered by large language models (LLM) like OpenAI’s ChatGPT. As powerful as LLMs are, they can sometimes produce inaccurate or out-of-scope answers. This is called “hallucination”. Muchat provides multiple mechanisms/features to decrease hallucination.

​
Avoid duplicated content

Adding multiple times the same documents/information, even translated should be avoided. Duplicated content can impact the Chatbot’s performance. It is best to add a piece of information only once, whatever the language

​
Use GPT-4

Using GPT-4 can help to generate more accurate and truthful responses. This model is also more respectful of the instructions given in a prompt. The downside of GPT-4 is that it costs more credits and is slower than GPT-3.5-turbo.

​
Fine-tune your Agent’s answers

Use our latest feature, Fine-tune Answers, to correct an Agent’s answer.