Get started with the Chatbot widget
Feature | Standard (iframe) | Bubble |
---|---|---|
Display | Fixed frame | Floating button |
Space usage | Permanent space | Minimal until opened |
Visibility | Always visible | Expandable/Collapsible |
User experience | More formal | More casual/modern |
Best for | Primary communication | Quick support access |
The Chatbot is available through our CDN as a single JavaScript file or through NPM as a React and Next.js component package.
A traditional implementation that provides a dedicated chat experience within your website.
A modern, floating implementation that offers a more flexible and space-efficient solution.
The standard iframe chatbot offers a traditional chat experience with the following characteristics:
This version appears as a fixed window on your page, similar to a built-in messaging system.
The bubble chatbot provides a modern and flexible chat experience with these features:
This version appears as a small floating button that expands into a chat window when needed.
Consider your specific needs when choosing between the two implementations:
Use Case | Recommended Implementation |
---|---|
Primary customer service tool | Standard (iframe) |
Supplementary support | Bubble |
Limited website space | Bubble |
Formal business communication | Standard (iframe) |
Mobile-first design | Bubble |
for more information on the chatbot reference, please refer to the chatbot reference page.
Get started with the Chatbot widget
Feature | Standard (iframe) | Bubble |
---|---|---|
Display | Fixed frame | Floating button |
Space usage | Permanent space | Minimal until opened |
Visibility | Always visible | Expandable/Collapsible |
User experience | More formal | More casual/modern |
Best for | Primary communication | Quick support access |
The Chatbot is available through our CDN as a single JavaScript file or through NPM as a React and Next.js component package.
A traditional implementation that provides a dedicated chat experience within your website.
A modern, floating implementation that offers a more flexible and space-efficient solution.
The standard iframe chatbot offers a traditional chat experience with the following characteristics:
This version appears as a fixed window on your page, similar to a built-in messaging system.
The bubble chatbot provides a modern and flexible chat experience with these features:
This version appears as a small floating button that expands into a chat window when needed.
Consider your specific needs when choosing between the two implementations:
Use Case | Recommended Implementation |
---|---|
Primary customer service tool | Standard (iframe) |
Supplementary support | Bubble |
Limited website space | Bubble |
Formal business communication | Standard (iframe) |
Mobile-first design | Bubble |
for more information on the chatbot reference, please refer to the chatbot reference page.